Promotional Strategy for Small Businesses and Win in 2023

Promotional Strategy Small Businesses

Promotional Strategy for Small Businesses and Win in 2023

Learn how to Promotional Strategy for Small Businesses and Win in 2023.

An effective promotional strategy combines advertising, personal selling, sales promotion, and publicity into coordinated programs for communicating with buyers and others involved in purchasing decisions.
The importance of promotional techniques influences company sales.

Billions of dollars are spent every week on promotional activity. Effective management of these expensive resources is essential to gain the optimum return from promotions expenditure.

Advertising is one of the several forms of communication used to inform people about products and persuade buyers in a firm’s target markets, channel organizations, and the public to purchase a company’s brands.
The promotions mix includes advertising, personal selling, social selling, public relations, and sales promotion activities.

Increasingly, marketing management is finding it profitable to combine these components into an integrated strategy for communicating with buyers in other influence purchasing decisions. Since each form of promotion has strengths and shortcomings, the entire strategy should incorporate these advantages of each component into a cost-effective promotions mix.

And this post, I will review the overall promotional process that examines several considerations and selecting a plan. Next, the major decisions that comprise an advertising strategy in the factors affecting these decisions are discussed. The design and implementation of personal selling strategies are considered. And finally, the sales promotional strategy will be discussed. 

Promotional Strategy

Promotion strategy involves planning, implementing, and controlling an organization’s communications with its customers and other target audiences. The functions of promotion in the marketing mix are to achieve various communication objectives with each audience.

The components of the promotions mix include advertising, personal selling, sales promotion, and public relations. Important management responsibilities are planning and coordinating an integrated promotion strategy and selecting strategies for the promotion components.

The marketing strategy has little or no control over word-of-mouth communications or the communications of other organizations. Nevertheless, these communications also influence the of companies target audience.


Media advertising spending in the United States from 2020 to 2024


Media advertising spending United States

Components of a Promotional Process

  • Advertising. Advertising is any paid form of nonpersonal presentation and promotion of ideas, goods, or services by an identified sponsor. Advertising expenditures in the United States were 88 billion in 1984 to the current level of 219 billion dollars today. Major advertising expenditures are necessary to launch and maintain consumer products. Among the Advantages of using advertising to communicate with buyers is its low cost per exposure, the variety of media (newspapers, magazines, television, radio, email marketing, direct mail, outdoor advertising, and online digital advertising like pay-per-click ads), control of exposure, consistent message content, and the opportunity for creative message design. Also, the positioning and message can be adjusted to respond to new communication objectives. However, advertising has some disadvantages. Advertising cannot interact with the buyer and may not be able to hold viewers’ attention.  Moreover, the message is fixed for the duration of exposure.
  • Personal Selling. Personal selling is an oral presentation in a conversation with one or more prospective purchasers to make a sale. Annual expenditures on personal selling are substantially larger than advertising, perhaps twice as much. However, both promotional components share some common features, including creating product awareness, transmitting information, and persuading. Personal selling is expensive. Each field sales call cost can exceed $500 for Industrial Products, compared to less than $50 per 1000 exposures for national radio advertising. And the cost per impression for pay-per-click ads is even lower. Personal selling has several unique advantages. For example, salespeople can interact with buyers to answer questions and overcome objections, target buyers, cumulate market knowledge, and provide feedback. Top management often participates in sales by making calls to key customers.
  • Sales Promotions. Sales promotions include communication exclusive of advertising, personal selling, or public relations. Sales promotions include various promotional activities, such as trade shows, contests, samples, point-of-purchase displays, and coupons. Annual expenditures are very high, exceeding the amount spent on advertising. These special communication techniques and incentives offer several advantages:  promotions can target buyers, respond to special occasions, motivate employees and channel members, and create an incentive for purchase.
  • Publicity. Publicity is the non-personal stimulation of demand for a product, service, or idea using commercially significant news planted in the mass media and not paid for directly by a sponsor. Publicity or public relations can contribute to the promotion strategy if the activity is planned and implemented to achieve specific promotion objectives. Publicity can be negative and positive and cannot be controlled to the same extent as other promotion components. Since the company does not purchase media coverage, publicity is a cost-effective method of communication. The media are usually willing to cover topics of public interest or for the readership.

Target markets and positioning strategies guide promotional decisions. Promotion strategy includes deciding one communication objective, the amount of money to use in the promotions budget, and the role of various components in the promotion mix. Strategies must be selected for advertising, personal selling, sales promotion, and public relations.

Target Markets and Positioning Strategies

Target markets and positioning, as well as the product, distribution, and price decisions, until the specific communications task, to be accomplished by promotions activity. One crucial question is deciding the role promotions will play in marketing strategy. Advertising, personal selling, or combining the two is often a major part of the company’s marketing strategy.

Consumer Packaged Goods companies, sales promotion, and advertising comprise a major part of the promotional mix. In industrial firms, personal selling dominates, with advertising playing an important role. Total expenditures each year for sales promotions in the United States exceed those of advertising. The role of sales promotions and public relations vary considerably among firms.

With promotions not an essential part of a company’s marketing program, other firms in the distribution channel usually handle it. For example, producers of private label brands depend on retailers to promote the brands to the end customer.

Companies allocate the total promotions budget over the four promotional tools: advertising, sales promotions, public relations, and direct selling (the sales force). Promotional tools have their unique characteristics and cost.

Marketing leaders have to understand these characteristics and select them. After implementing the promotional plan, the marketing leader must measure its impact on the target audience.

This involves asking the target audience whether they recognize a recall the message, how many times they saw it, what points they recall, how they felt about the message, and their previous and current attitudes towards the product in the company.

The company would also want to collect behavioral measures of audience response, such as how many people bought the product, liked it, and talked to others about it.

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Developing a Promotional Procedure Involves Eight Steps.

The company must identify its target audience and characteristics, including demographics and psychographic profiles. These are turned into buyer personas.

  • The company has to define the communication objectives, whether it is to create awareness, knowledge, liking, preference, conviction, or purchase.
  • A message must contain effective content, structure, format, and source.
  • Communication channels, both personal and non-personal, must be selected.
  • A total promotions budget must be established. Four common budget methods are the affordable method, the percentage of sales method, the competitive parity method, and the objective and task method.
  • The promotions budget must be divided among the main promotional tools, which have been affected by push versus pull strategies, the reading readiness stage, and the product lifecycle stage.


It’s a fair question to ask as a marketing leader, and you’re not running against the wind by asking it. Should I be advertising at all?

Many successful industrial and trade companies operating in B2B marketplaces run little or no display advertising. Instead, these companies utilize direct mail, email marketing, SEO, content marketing, inbound marketing, and an on-the-street sales force (or telemarketing sales groups or sales development reps), along with trade shows, to increase our sales year-over-year.

If you are planning an advertising program, you should always back up and ask yourself, again, whether your company should be running an advertising program in the first place, given the expense and the risk. It’s never wrong to take a second or third hard look at any advertising program.

These companies would rather spend their marketing dollars on activities that target their prospects more accurately and can be executed immediately, like a direct email campaign.

These companies have also developed proven sales channels like outside sales reps, in-house sales development reps, or independent dealers and distributors. You may not require extensive print advertising support to generate leads and sales.

So you need to decide what goes in your promotional plan, how to allocate the right budget and measure it effectively. If you don’t have the staff or knowledge to develop an effective promotional program, get help. Learn how advertising agencies work. The importance of a promotional system makes or breaks a company.

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General FAQs

How do I create a promotional strategy for my small business?

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Creating a promotional method for your small business starts with understanding what makes your business unique and developing a message. You can use the right mix of digital and traditional marketing tactics to reach potential customers, such as search engine optimization (SEO), social media campaigns, email marketing, online advertising, and content creation.

What are some tips for creating a successful promotional strategy?

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When creating a promotional plan for your small business, there are a few key tips. First and foremost, you need to identify what makes your business unique and develop a message around that. This should be the starting point for all of your promotional campaigns.

What are some common mistakes small businesses make when creating a promotional strategy?

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Some common mistakes small businesses make when creating a promotional approach include not doing enough research into their target customers, failing to measure and track campaign performance, having an unclear or inconsistent message being conveyed across marketing channels, and not utilizing the right mix of digital and traditional marketing tactics.

How can I ensure my promotional strategy is successful?

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To ensure your promotional strategy is successful, starting with a clear message that resonates with your target customers is important. Make sure to do research into who they are and what their needs are.

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