The Ultimate Startup Marketing Plan for the New Modern Marketing Leaders

It’s important for the new modern marketing manager to understand that a startup marketing plan may be outside their experience.

The startup marketing plan is much different than one that would be created in a larger enterprise. However, fundamentals are the same.

Your marketing strategy for a startup is much different that an established firm.

Your startup marketing strategy may include many marketing tactics that an enterprise may use but at a different scale.

It’s much different because the new product or service may be completely new to the prospective buyers. Although marketing strategy testing should be done in companies of all sizes, it is even more critical for startups.

After you and your team have thoughtfully considered, research, and answer the questions posed by the general assessment checklist in the previous post, it’s now time to gather specific information related to your role as a marketing leader.

Who established the shape of your marketing plan and determined the specific marketing deliverables you will need to execute your plan.

There are five steps of questions that help you focus on the information and action items required to develop your startup marketing plan for your startup or new product launch.

Here are these 5 areas:

• General Issues
• Background Research and Action Items
• Marketing Deliverables
• Market Testing
• Targets of Opportunity

General Issues about Your Startup Marketing Plan

These first questions are marketing-related brainstorming questions designed to simulate you’re thinking and to provoke responses from the other members of your startup’s management team.

They will help you get your current marketing ideas on paper, where you can act on the best of these ideas and include them in your startup marketing plan. You can put other good ideas on the back burner for further consideration.

• What are your initial ideas for the best marketing and sales methods required to reach these new markets?
• Are there products similar to yours that are currently being sold in this market?
• If so, should your company duplicate the marketing methods currently being used to sell these products, or would it be more advantageous for you to use new marketing methods and different sales channels?
• Can your company afford to make a radical departure from the current ways products like yours are marketed and sold in this market? What initial failure hinders you from re-entering these markets with other marketing or distribution methods that might be successful?

Background Research and Action Items

Once you’ve answered the general marketing issues as best you can, the next set of questions is a list of hard action items to help you match opportunities available in your market with concrete marketing projects and deliverables.

• What is your ideal customer profile?
• What are the top two trade publications your prospective buyers read most often?
• What is the top two trade shows your prospective buyers at the end of each year?
• Is our email list available for the publications read by these prospects?
  Can we locate these prospective buyers on other, high-quality, email us?
• What is the level of internet usage of these prospective buyers?
• What are the top two social media channels do these prospective buyers belong? And are they active on them?
• Are these prospective buyers active on LinkedIn?

Usually, a few hour’s worth of Google searches or other search engines can help you uncover the top trade associations, competitive research, and newsletters in this market.

Get to know the people in your new market. As you begin to immerse yourself in the market for your startup or new product launch, make a habit of introducing yourself to keep contacts who could be prospective customers of your new company’s product or service.

Your goal here is to develop personal relationships with individuals who are representative of typical customers and prospects in your company’s market.

You’ll be contacting these individuals from time to time during the next, critical phase in the development of your marketing plan. The market testing phase.

These contacts will be an important part of your marketing brain trust, maybe and will provide invaluable advice on your marketing copy ideas, drafts of marketing deliverables, and other important parts of your marketing program during the early life of your startup or product launch.

Marketing Deliverables for Your Startup Marketing Plan

Once you’re well on your way with your background research and have completed the information-gathering activities in the previous step, you are now ready to devote some thought to the marketing methods, tools, and deliverables you need to develop for use in your startup marketing plan.

• Based on what you know about this market so far, what is your products major sales copy benefit?
• What are the other major sales benefits that you can use in your company’s advertising and marketing promotion?
• Should you run digital advertising and or print advertising? If so, what size and frequencies should you run?
• What hard copy marketing deliverables, such as high-quality brochures, sales flyers, catalog sheets, sales funnels, direct mail packages, and standard sales presentations will be required?
• What other materials will you need to educate your customers, and can these materials be offered as sales premiums and your company’s advertising? Things like special reports and booklets, instructional videos, software programs, and industry reports?
• What type of website should your company have, and how should it promote and sell your company’s products?
• Among the two major trade publications read by your target audience, which writers our editors cover, or seem most knowledgeable about, the applications, technologies, or product area is most closely linked to your company’s product or service?
• Can your product story be told effectively in a multimedia format?

As you acquire more knowledge on your market, and how existing companies, including your competitors, sell their products in this market, a rough outline of your startup’s marketing program should now be coming into focus.

Why you are not ready to commit your company to either a digital ad campaign or direct email program, you can sketch out the major sales copy points of your startup’s product or service, based on your best impression so far of how you sell your company’s product in this market.

You should know enough about your product’s major sales benefits to writing its laundry list, park bench story, an elevator pitch.

Selecting a digital marketing agency is an important aspect of a startup. Now it is also the time to begin the process of selecting a digital marketing agency to assist you and the development and execution of your company’s marketing programs.

The Draft Sales Brochure

You should focus on the types of marketing deliverables you will need for your marketing program, and other forms and content.

Create a semi-finish rough draft brochure, that sells your product’s main selling points and tells it sales story, based on the best copy information you have so far.

You will circulate this rough draft brochure during the informal market testing process.  It’s your startup’s very first piece of sales collateral, and a very important one because it makes your startup look real and gives your market test respondents in initial sales prospects a fair idea of what your product or service is all about.

By putting your product sales benefits and features down on paper, this rough brochure is also an ideal platform for eliciting constructive comments, criticism, and suggestions for improvements to your sales message from knowledgeable insiders in your market.

Since a brochure is often the very first project a digital marketing agency is asked to produce for a new client, the draft brochure is a good way to start off a new working relationship with a newly retained digital marketing agency.

However, if you haven’t yet found a digital marketing agency, don’t let that interfere with the creation of this very important marketing piece.

If necessary, work something up on your own, and find a local desktop designer in your area to work it into the final form. All you need at this point is a presentable brochure that can be used for the next, informal testing step.

Your Startup’s Website

Think about your startup’s website. As you spend time on the internet researching your startup’s market, its competition, and the online news and research available in the industry and market served by your startup, bookmark the interesting and relevant websites you find.

Some more compelling content, layouts, and features you see on these websites can give you inspiration for your own startup’s website.

Reading and bookmarking interesting websites in your new market is also a good way to learn the jargon of your industry and, more important, how other companies talk to their audience.

Customer Education for Startups

The additional marketing deliverables required to educate prospects about your startup’s product or service can wait until you gain more practical knowledge from the market testing activities to come.

But it’s never too early to start thinking about any additional, specialized marketing deliverables you believe might be instrumental in helping you sell your startup’s product or service.

These include digital ebooks printed booklets, reports or white papers, an instructional video, and other material that can also serve as promotional sales premiums in your company’s advertising and direct email programs.

Trade Publication Contact and Media Potential

Why your startup is still operating under the radar out of the public view, it is not too soon to anticipate, and prepare for, the introduction of your company and its new product or service to your industry and financial markets.

This is called public and analyst relations and is part of your public media marketing. Media and analyst relationships are done through trade publications, general business publications, and other media outlets.

Depending on your budget, the launch event that formally announced as your startup’s product or service to the media may be as simple as a small press kit mailing to some key trade media contacts, where is elaborate as a big-budget New York City press conference.

Whatever form your company’s official launch announcement takes, you should begin by planning by taking notice of writers, editors, and correspondents at the business, trade, and industry publication serving your market.

Read the articles in these publications covering the topics close to the applications and problems solved by your company’s products and take note of the writers of these articles. Follow them on LinkedIn and Twitter.

These knowledgeable media contacts will become your company’s most interested and receptive audience for news for your startup’s launch of its new product.

Just prior to your launch, you can move your story to the best one or two of these contacts at these top publications, on an exclusive basis, to increase your chances of receiving media coverage during your product launch.

The writers and editors you select will appreciate getting the exclusive coverage of your company and its products, and will be receptive to ongoing news announcements from your company after your launch.

Video Distribution

You should also explore your company’s potential for utilizing television cable, broadcast, business, and financial news channels for distributor your video news release (VNR) to the news outlets like MSNBC, CNBC, CNN, and Fox Business News. But don’t forget about the local broadcast news outlets as well.

Market Testing: Development of Marketing Deliverables for Market Testing

During the new venture planning stage, you will also need to consider how, and how much, to test your startup’s marketing program. Testing can be a very informal, inexpensive process, or it can be elaborate, expensive, and time-consuming. Never good for a startup.

Here the testing questions you need to ask:

• Is there enough time to run a market test, or should we roll out our market introduction and change course as necessary? (If yes):
• How can we test our marketing methods in sales copy ideas in these new markets?
• How long will it take for us to run this test, and how much will it cost?

As a member of the new venture start-up management team, you will be expected to drink the Kool-Aid. That is, to buy into the founder’s vision of the company, its product, and the world-changing growth potential of its business.

However, as a marketing manager, you cannot afford to luxuriate too long in this vision, since you will be held accountable for the company sales performance, and for the execution of the marketing programs that helped to create those sales.

There always needs to be someone in the startup to ask the question. Do we have a market? And since you will be most accountable that someone may as well be you.

Market Reality Check

Although testing is covered in far greater detail and some of my other posts, during the background research and market planning stages you must decide if your startup can devote the extra time and expense necessary to conduct a more formal market test.

Or if it is less expensive, informal testing methods can provide you with the answers you need to these very important marketing questions.

• Do you have a market? For example, is a market big enough to sustain your company’s financial objectives, and can you afford to reach it?
• Are the sales copy approaches you are using in your market test collateral materials the right sales copy benefits and are they effective enough to turn prospects into customers?
• Well, the marketing channels you’re considering, such as digital advertising or email marketing, produce your desired sales results?

Don’t Just Test—Test Moving Forward

All startups, or anyone involved in a new product or market launch in an established company, must have what management guru Tom Peters calls “a bias for action.”

More than any other business discipline, market research, and testing causes those involved in the process to think too much. If you’re not careful, analysis of test results can often lead to over-analysis and over-intellectualizing of your company’s startup marketing plan by your startup team.

This “paralysis by analysis” not only takes the edge off your startup’s marketing program, but can also establish a pattern of undue hesitation and doubt and each and every marketing move made by your company.

Bear this in mind as you consider the ways you test your startup’s marketing program, and as you review your testing options available to you. By all means, test, but don’t let your testing get in the way of your marketing program’s forward motion.

Targets of Opportunity for Your Startup Marketing Plan

Another critical area to address in your startup marketing strategies will be the process of uncovering, addressing, and developing the major targets of opportunity available in your new venture:

• Are there major, non competing companies already serving this target market who could be potential joint venture or distribution partners for your company?
• If so, in what ways could these potential relationships be structured?
• What is the best way for you to approach these companies?
• Who should be contacted at these companies, and how?

Targets of opportunity our marketing and new business development activities that are separate and apart from the day-to-day marketing activities you’re executing and your startup marketing plan.

These are the major marketing and sales opportunities for your startup that involve high-level relationships with larger, well-established companies in the markets your company is entering.

Examples of targets of opportunity available to many startups include:

Co-marketing Deals

Your new venture can get a major early boost in its first months if you can persuade a much larger company to promote your startup’s product along with one or more of its own products.

If your startup’s product or service has unique and proprietary features, and its utility would add value to another major companies product, then your product could be offered “in-the-box” with a larger company’s product.

It could be sold, either directly by the larger company, or by some other field sales or direct response method that leads potential buyers back to your company.

Options available here range from the larger company simply including a brochure or coupon for your startup’s product and its own product packaging. Or two special promotions where the larger company offers a scaled-down version of your company’s product as a value-added premium to complement its products.

These “in-the-box” deals can produce a substantial number of high-quality sales leads in your startup’s early months. These deals can also be inexpensive for your company if they are self-liquidating.

For example, if you can convince the larger company to cover your company’s out-of-pocket printing, marketing, and product development expenses.

Co-marketing link-ups with a major corporation can offer other interesting opportunities. For example, as part of your deal, you could ask to retain the rights to the mailing list and sales lead generated by the joint marketing effort for use in your company’s subsequent direct email marketing campaigns.

You could also negotiate a promotion for your company’s new product along with the major corporation’s ongoing advertising programs.

There are many other potential opportunities available to you here, that, those seen through the eyes of your larger corporate partner as minor gimmes, can give your startup’s marketing plan and programs a tremendous promotional boost and its early days.

Joint Venture and Distribution Deals

Major targets of opportunity include private label deals, where your startup’s product can be sold by a larger company under its own name, or licensing arrangements, or a major partner licenses your products proprietary application, patents, or technology, also known as licensing of the reference of your product technology.

A major corporate partner can also act as a distributor for your new venture’s product, either in certain markets or in certain product lines.

Strategic Deals and Your Startup Marketing Plan

Strategic deals are an essential part of a startup marketing plan. Any of these marketing relationships could eventually lead to an exit strategy for you and the other members of the founder’s team if the major corporate partner expresses an interest in buying your company.

However, in these situations, you must be careful not to disclose any proprietary information during your negotiations for marketing relationships.

Given half a chance, many major corporations would rather steal your startup’s ideas, patents, and other proprietary intellectual property than pay a nickel of their own money to license your patents or acquire your company. So be careful how much you, and the other team members, disclose during these initial business discussions.

Before you initiate any business discussions with larger companies who may be potential strategic Partners, make sure you have the representative signed your company’s non-disclosure agreement (NDA).  

Other prior written agreements may also need to be reached prior to strategic discussions with another company. Consult with your company’s legal counsel before engaging in any discussions that could disclose your company’s patents, trade secrets or other proprietary intellectual property.

Finding Contacts for Potential Targets of Opportunity

As a modern marketing manager, you play a central role in identifying your new venture targets of opportunity. By brainstorming ideas for potential deals, then tapping other members of your startup team, your company’s investors, board members, and venture capital firms.

You want to be able to contact people who they know at larger companies to set up an initial meeting to discuss these new marketing and distribution deals.

This will also help with your word of mouth and referral marketing efforts. Here, a friend of a friend’s business networking can be very useful for helping you connect with influential people at larger companies who can help your star.

Early success can lead to more success since the major co-marketing or distribution deal done in the first few months of your company’s launch can establish your company’s reputation and credibility and its industry, making it easier to close a similar deal with other companies in your startups market.

Learn what PR for startups can do for you, do it yourself, and know when to ask for help.

Welcome to the world of public relations and PR for startups. Where you gain awareness and trust from the public eye more efficiently and less expensively than paid advertising, read. It’s and uncovers what you need to know about public relations for your startup.

A PR agency for startups can help get exposure and drive more web traffic to help increase your Google rankings.

Back in 2002, Matrix Marketing Group was hatched as a PR agency for startups. Which later pivoted into a full-service digital marketing agency.

The Value of Public Relations for Startups

The majority of this article covers “how-to”s and “when-to”s, but it is important to recognize the role of public relations to help grow your startup. People trust stories over paid advertising. PR is almost 90% more effective than advertising, according to a 2014 study by Nielsen. In all honesty, this number is probably higher.

The purpose of public relations is to build trust based on third-party validations. When you get into the nitty-gritty of PR, keep these words of inspiration in the back of your mind: 

What you earn from PR is critical to the success of your startup. Public relations sparks awareness amongst your current and future customer base. Not only that, your PR efforts can reach the eyes and ears of potential investors and venture capitalists. 

PR for Startups: Learn How to Stand Out

Your story. 

How did your startup come to be? What problems do you solve? Do you have interesting funders or did you save for years and quit your job to follow your dreams? It makes your heart beat a little faster to tell it, so get to it. 

People connect more with stories than they ever will to products. Ann Handley, author and Chief Content Officer of MarketingProfs, discusses the importance of storytelling in her book Everybody Writes (highly recommend). As the storyteller, you can begin to craft how the public eye will look upon your startup. Be a strategic storyteller.

Ann’s words of wisdom about telling a compelling, strategic story boil down to five characteristics:

1. It’s true. PR is about telling the truth

The truth should be the focus of everything created for the startup. Whatever you create should use real people, events, and experiences, and it should always explain how the startup is adding value.

2. It’s human

People connect to other people more than they do to products. Even if the startup is B2B, it should focus on how the product/service affects actual people. It is a good practice, when writing about people, to be specific enough to be believable but also universally relevant.

3. Its original

Your startup’s story should always offer new perspectives. It should highlight what is unique about it. Why is business important? What is interesting about it? If your startup’s logo is taken away, would people still recognize the content or a video?

4. PR serves the customer

While the story is about the company itself, it should always be told in the context of the customer’s life. Tell customers how your startup affects people and solves problems people face. Always answer the “So What?” question to distill the value you bring your customers.

5. PR for startups tells a bigger story that aligns with a long-term business strategy

Aligning the story with strategic goals is imperative. Tell your story about where you see your startup in the future and the know-how to measure your progress as your story matures.

Now that you have your startup story and understand the value of public relations, you can Do-It-Yourself!

PR for Startup: DIY Public Relations

You know your startup better than anyone—time to make it shine in the public eye. PR for startups comes down to how well you tell your story to the media outlets your customers consume. Pitching a unique story to journalists, reporters, bloggers, and influencers doesn’t guarantee positive media coverage.

You’ve got to understand what interests them just as much as what interests your audience. A pitch must be crafted to fit the recipient’s past writing. If you send an art angle to the sports beat, then the journalist will discard it instantly.

It is time to pitch your carefully crafted story to reporters (assume reporters also mean journalists, bloggers, and other industry influencers).

Pitch Your Story as Newsworthy

Create a story a reporter cannot say no to. You are on the right track if you can craft your story to appeal to your targeted media outlets’ audience. Keep in mind that every reporter you pitch your story to is different. You must tailor your article to each media outlet to garner interest from reporters. 

How do you make your story stand out from the hundreds of other reporters receive? Give them something they can easily work startups. A unique selling point, numbers, statistics, or maybe content like a short video or infographic to be included in the final piece all help the reporter. 

Stay away from generic stories sent to everyone, or do that in conjunction with personalizing your story for the media source. Results come from hard work. 

Target the Right Media Outlets 

Go for the gold. Do you want your startup in Inc. or Entrepreneur? Then pitch to Inc. or Entrepreneur. So long as your story aligns with the reporter’s interest and audience, most likely, your story will get picked up.

Create a list of media outlets your customers or future customers read, listen to, or watch. Research the reporters who write about your product or company. Understanding writers’ “beats” – what they usually write about and what they are interested in – will give you a huge advantage. Not only do they reach an audience of your customers, but their greatest skills are also writing about products or companies like yours. 

Finding this perfect match can be hard. That is why this research is critical. Follow your targeted journalists on Twitter and read their work. When you think there could be a match, shoot them a note. Mention the other work they have done that you like. It does not hurt to stroke anyone’s ego.

You are not done pitching your story until it is on the way to the printers. Have your product/company’s positioning statements ready when you connect with a reporter who wants to interview you, have your product/company’s positioning statements ready. 

These descriptions are easily remembered, simple statements that define your business or product, which you can sprinkle into the interview. Answer the reporter honestly, but you can always steer the conversation back to your positioning statement. 

Keep Up with Your Startup’s Marketing Content

An important part of PR is to remember that it is not static; there are ups and downs. Growing awareness means having constant relevant content. Twelve months out of the year, your company should have information going out. Blog posts are a good way to start. 

Your blog content is a strategic way to get attention by instantly offering value to your audiences. If you and a media outlet share the same type of audiences, this gives you leverage when you pitch your stories.

To achieve a shared audience, share your content across social media channels directed at the followers of your targeted media outlets. Reinforce PR efforts by engaging with your customers on outlets like Facebook, Twitter, and LinkedIn.

If the end goal is an increased awareness for your startup, maintain consistency with your content. 

When to Hire a PR Agency for Your Startup?

A newsworthy startup, at any stage, will get placements in media outlets. It is not who pitches the story that matters here but the story itself. PR for startups can’t afford a PR agency that doesn’t deliver.

Always remember that. 

In reality, you have other, more important hats to be wearing than pitching your stories to media outlets. 

Maybe you tried your hand at public relations without much luck, or you are in the early stages and need help.

Many startups look to agencies for their communication experience. Agencies have the resources and expertise to help meet your startup’s objectives. 

Be wary.

Signing with a PR agency usually means assigning more dollars to your PR budget. PR agencies typically charge all-inclusive retainer fees. Alternative options like Pay-for-Performance PR, a pitching service you only pay when you get placed, work well for newsworthy startups.

Are you interested in this model? Check out our post on Performance PR: The Benefits and Drawbacks >>>. 

Think of hiring a PR agency like investing in the public’s awareness of your company. Like anything else, an investment, if done right, pays off. 

Know the signs that you might need a PR agency. Early-stage startups may look for a PR agency when they:

As you know, public relations matters. It does not hurt to do it right the first time with good people at what they do.

Example of Success and PR for Startup

An excellent example of PR for startups is Ello’s success in growing widespread awareness against the typical social media revenue model.

Creators and artists of all types use this Pinterest-like social network to share art, photography, fashion, and “web culture.”

This Denver startup, launched in March 2014, has a unique selling point: it has zero ads and will never sell users’ data.

With over 1 million active users today, the app maintains a niche user who may be attracted to the free, ad-less social network with the slogan “The Creators Network.”

Here is where their PR strategy came in. Ello made a huge PR push the same way that book rolled out its new advertising rules. They were featured in magazines, like Fortune, and leveraged social media accounts as well. This carefully planned PR shot them to 40,000 new invite requests in an hour. 

Wrap-up about PR for startups

Building awareness for your startup is about creating a solid story, develop strategic media targeting, and maintain consistent pitching. PR for startups is critical to the success of your organization. It is less expensive than paid advertising and more effective

What are the types of public relations?

A Guide to the Different Types of PR

1. Media relations.
2. Community relations.
3. Corporate and social responsibility.
4. Public affairs.
5. Crisis management.
6. Social media.
7. Employee relations.
8. Integrated marketing and communications.

Wrap-Up on Startup Marketing Plan

Your startup marketing plan needs to be different from larger companies. It is different because the new product or service may be completely new to prospective buyers. They have never seen it.

Marketing program testing should be done in companies of all sizes. However, it is even more essential for startups. They don’t have the resources.

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