Delphi Processes, also known as Delphi Technique or Delphi Method, is a structured communication method used to gather and synthesize opinions from a group of experts in a particular field. It was first developed in the 1950s by RAND Corporation researchers, Norman Dalkey and Olaf Helmer, to forecast future events and trends in the military sector. Over the years, Delphi Processes have been adapted and applied in various industries, including business, technology, healthcare, and government.
What is it?
The Delphi Process involves a series of rounds of questionnaires or surveys sent to a group of experts. Each round is designed to refine and converge the opinions of the experts towards a consensus. The anonymity of the participants is maintained throughout the process to encourage candid and unbiased responses. A facilitator or moderator is responsible for selecting and compiling the questions, distributing the surveys and summarizing the results of each round.
Why is it important?
Delphi Processes are an important tool for decision-making and forecasting as they harness the collective intelligence and expertise of a group of individuals. By using a structured approach, Delphi Processes eliminate the influence of dominant personalities and encourage equal participation from all experts. This results in more accurate and reliable predictions and recommendations, making it a valuable tool for organizations facing complex and uncertain situations.
Who uses it?
Delphi Processes are widely used in the research, planning, and development stages of projects. As it involves a diverse group of experts, it is particularly useful in industries that require multidisciplinary knowledge and perspectives. Some common applications of Delphi Processes include market research, technology forecasting, risk assessment, policy development, and strategic planning. It is also commonly used in academic and government settings for decision-making and consensus building.
In the field of business, Delphi Processes are used to gather insights and predictions from industry experts on market trends, customer behavior, and competitor strategies. This information is then used to inform marketing and business strategies to gain a competitive advantage.
As technology is constantly evolving, it is crucial for companies in the technology sector to stay ahead of the curve. Delphi Processes are used to gather feedback and predictions from experts on emerging technologies and their potential impact on the market. This helps companies make informed decisions on research and development investments.
Before making any significant decisions, organizations need to assess potential risks and their likelihood. Delphi Processes are used to gather opinions and insights from experts in various fields to identify and evaluate potential risks. This information is then used to develop risk management strategies and contingency plans.
Delphi Processes are particularly useful in situations where there is a high degree of uncertainty and complexity. It is also applicable in cases where there is a lack of data or information, or when the information available is conflicting. As it involves a group of experts, Delphi Processes are also useful for decision-making in politically charged environments where individual biases and agendas may influence the outcome.
The Delphi Process is also known as Delphi Technique, Delphi Method, Delphi Forecasting, Group Forecasting, or Expert-Based Forecasting.