npsBy Matrix Content Team / September 9, 2023 Share your love ALL0-9ABCDEFGHIJKLMNOPQRSTUVWXYZNPS stands for Net Promoter Score. NPS is a customer satisfaction metric that measures how likely customers are to recommend a product or service to others. Related Articles: 2024 Digital Marketing Benchmarks by Marketing Tactic and ActivityThe Symphony of Success: Decoding the Multi-Channel Marketing Metrics Masterpiece2024 Digital Marketing Benchmarks by Industry