1000 FREE Prompts, and AI Tools, Primer

Complete List of AI Tools, with Over 1,000 Free Prompts and an AI Cheat Sheet.

Empathic Design

A 5-step method for uncovering customer needs and sparking ideas for new concepts. The method involves going to a customer’s work site, watching as he or she performs functions associated with the customer needs your firm wants to solve, and then debriefing the customer about what they did, why they did those things, the problems they encountered as they were trying to perform the function, and what worked well. By spending time with customers, the team develops empathy for the problems customers encounter trying to perform their daily tasks. See also Customer Site Visits.

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